Frequently Asked Questions about Price Increase
To continue offering the highest quality of service, we are adjusting our prices effective from 05/06/2024. This change reflects increased operational costs and our commitment to investing in our team's training and salon facilities. For more details, please refer to the FAQ below.
1. Why are prices increasing?
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We have made this decision to ensure we continue providing the highest quality of service and products. The increase will allow us to cover rising operational costs and invest in new, advanced training for our stylists.
2. When will the new prices take effect?
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The new prices will take effect on 05/06/2024. We will continue to honour the current prices for any appointments booked before this date.
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3. How much will the prices increase?
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The prices will increase by approximately 5-10% depending on the specific service. A detailed list of the new prices is available at the salon reception and on our website.
4. Will all services be affected by the price increase?
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Yes, most of our services will see a price adjustment. However, we have carefully adjusted the prices to ensure they reflect the value and quality of each service we offer.
5. Are there any discounts or promotions available?
We will continue to offer seasonal promotions and loyalty discounts. Our commitment to rewarding our regular clients remains unchanged. Our new TreatCard is a game changer, ask your stylist the next time you visit!
6. How can I get more information about the new prices?
You can visit our website, call the salon, or speak to any of our staff members during your next visit. We are happy to provide detailed information and answer any further questions.
7. I have a pre-paid package. Will the price increase affect it?
If you have a pre-paid package, you will not be affected by the price increase for the duration of your package. Future renewals or new packages will reflect the updated prices.
8. How will the price increase improve my experience at the salon?
The additional revenue will be reinvested in the salon to enhance your overall experience. This includes upgrading our facilities, introducing new services, and ensuring our team remains at the cutting edge of hairdressing techniques and trends.
9. Can I provide feedback about the price increase?
Absolutely. We value your feedback and are always looking to improve. Please feel free to speak to our staff, leave a comment card at the reception, or contact us through our website.
10. Will there be more price increases in the future?
While we do not anticipate regular increases, we will review our prices periodically to ensure they reflect the value we provide. Any future adjustments will be communicated well in advance.